Why did you send a fire truck when I called for an ambulance for medical assistance?
Sometimes a fire engine will go to a medical call because it is the closest emergency equipment to you. The engine companies in Shenandoah County have members that have emergency medical technician capabilities, and there may be times that they'll beat an ambulance to a medical call. Teamwork is essential in emergency situations, and all personnel on the scene of your emergency work as a life-saving unit.

How do I become a volunteer with a fire department or rescue squad?
There are 15 volunteer fire departments and rescue squads within Shenandoah County, all of which are looking for new volunteer members. Whether you want to be in the front lines fighting fire or in the back of an ambulance administering care to a patient, there is a spot for you. Just stop by or call any of the local departments. They'll be happy to answer your questions.

How can I get hired by your department?
An application can be obtained on the Shenandoah County website at www.shenandoahcountyva.us, filled out and turned into our department. Remember to include a resume and copies of your certifications.

How do I schedule a fire-related educational program?
Contact SCFR at (540) 459-6167 or e-mail sjohnson@shenandoahcountyva.us

Does SCFR teach CPR or First Aid?
We have a list of CPR/First Aid instructors on our Training page that would be able to teach a class for you or your group.

How do I obtain fire station information for my insurance company?
Contact the Shenandoah County Department of Fire and Rescue at (540) 459-6167 or e-mail sjohnson@shenandoahcountyva.us.

Will I get a bill for an ambulance or fire truck that responded to my home?
No.  No Shenandoah County resident will recieve a bill for EMS servcices.
Click here for a Fact Sheet on Shenandoah County's EMS Billing Program.
Click here for Shenandoah County Fire & Rescue's HIPPA Statement.